What Should We Do When GPS Tracker Offline?

GPS Tracker Offline? Here’re the Reasons and Solutions

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When using a GPS tracker, offline alarm is a frequently consulted question. Once the tracker is offline, it means that the work of position transmitting is interrupted, which will affect the normal use of the car owner or the enterprise. So what should you do to solve this problem? Generally speaking, there are the following 4 situations.

1. GPS tracker is located in signal blind zone.

When the GPS tracker is in a signal blind zone, such as an underground parking lot, a remote suburb or a tunnel, etc., and it will cause GPS tracker automatically trigger the offline alarm.

If you encounter this situation, don’t worry. It will return to normal when you drive to a place where you can receive satellite signals.

2. GPS tracker’s SIM card failed.

If the SIM card of the GPS tracker is damaged or deformed, it will also trigger an offline alarm.

If you encounter this kind of problem, it is best to ask a professional to re-install the SIM card. Remember not to change the card yourself to avoid damage to the device.

3. The SIM card of the GPS tracker expires.

The GPS tracker’s normal function relys on the SIM card. So if the device has an offline alarm, maybe is the IoT card has expired.

If you are not sure, you can check it through the GPS management platform or contact the supplier for inquiries. If it is determined that it is offline due to arrears or expire, you can use it normally as long as you repay the fee.

4. The GPS tracker is power off.

Normally, if the GPS tracker loses power or runs out of battery, it will also trigger an offline alarm. If it is a wired GPS tracker, check whether the line is loose or the line is installed incorrectly.

In this case, it is best to re-install according to the instructions or hand over to a professional. If it is a wireless device, check to see if the battery of the GPS locator itself has run out.

If you have other questions, please contact the website customer service.

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